How
do I order?
email sales@outpostsentinel.com
or call 678-867-9957.
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How do I connect
the ENS products to the Network?
The ENS supports DHCP and announces itself so an IP Address
is easily identified. Once an IP address is identified, simply
place the address in your browser and begin using your ENS product.
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How do I update
or upgrade my ENS products?
The ENS supports Xmodem, TFTP, email and cut/paste to update
configuration and flash upgrade software. That means you can
update your units in rack and simply electronically flash the
unit without removing or disconnecting anything.
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Can the ENS products
manage my UNIX servers?
Absolutely, the OutPost Sentinel ENS products can monitor and
manage almost any UNIX server and are often used to monitor,
reboot and troubleshoot UNIX and Linux clusters as well as AIX,
Sun and HP/UX servers.
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If I am using HP
Open View or Netcool do I need an ENS?
Yes, The ENS-8, 16 and 32 compliment and complete most existing
management suites such as NetCool or HP Open View. If you are
using these fine tools you have made a very substantial investment
into managing your networks. The OutPost Sentinel SRENA solutions
like the ENS product families take these products a step further.
That is they enable you to continue to monitor and manage your
devices even when the network fails. These products without
the ENS, rely on the network to fix the network. When the network
is down they can not monitor or manage. The ENS products provide
direct access even if the network fails.
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How do I use ENS
products?
Use your ENS product to manage any intelligent device (server,
router, PBX…). The ENS manages in band or through the
TCP/IP and through the console serial access or Out-Of-Band
(RS232) accessible utilizing the easy to use ENS Port Commander
Utilities.
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What is Port Commander?
Port Commander is software you get with your ENS products.
Port Commander enables you to take control of your network devices
and to easily manage and troubleshoot your equipment both in
network and out of band or out of network.
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What is
Life Signs Sentinel?
Life Signs Sentinel (LSS) is software that provides perpetual
monitoring of ALL mission critical devices. It eliminates guesswork
and investigation time by taking you directly to the troubled
device. It offers both SNMP traps and customizable event triggers.
It enables you to scan console messages and look for trigger
keywords (for example, OK prompt on Solaris box). Trigger will
immediate page and email you messages and give you access back
to the ENS product issuing the page and to the troubled device.
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How does the ENS
monitor my network?
The ENS comes with Life Signs Sentinel, which monitors your
devices by utilizing SNMP traps and Agents that will work with
whatever third party network management you may be using. In
addition it monitors power, heartbeat and connection of your
devices and arms you with 32 custom, user defined, event triggers.
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What is Secure
Sentinel?
Secure Sentinel provides layers of security beyond telnet,
PAP and CHAP and Radius. Secure Sentinel is part of OutPost
Sentinels commitment to provide you with the best and latest
security technology. Secure Sentinel enables you to regulate
all port activities and provides you layers of security such
as 128 bit (SSH v 3) encryption, IP packet filtering, dial back
communications, centralized database authorization and more...
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What is Eadmin?
Eadmin is a software utility provided by Outpost Sentinel to
enable you to easily email system logs and configurations and
to receive emergency email notifications.
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What is OPS Command
Center?
Command Center software is available for ENS products to provide
a unified universal management interface for the multi-platform
enterprise. The OPS Command Center management suite resolves
complex system and network problems enabling your business to
achieve the highest level of IT availability and performance
efficiency with built-in and flexible monitoring and adaptable
automation. It enables you to manage ALL your remote networks
and to monitor and manage ALL your servers across platforms
(UNIX, Linux, Windows XP/NT/2000/98, Open VMS, AIX, HP/UX and
more.
- Monitor and manage ALL heterogeneous equipment and intelligent
devices within your networks
- Control power individually and by groups at a click of
a button.
- Securely monitor events enterprise wide (any where &
any time)
- Customize event triggers and alerts to eliminate guesswork.
- Troubleshoot utilizing non connect port buffers, event
logs, port replay and key work searches.
- Automate corrective actions
- Gain in-band and out-of-band network access and control
regardless of the condition of the network
- Name, locate and easily identify and manage devices anywhere.
- Scalably manage thousands of geographically dispersed computer
devices.
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What is Power Sentinel?
Power Sentinel is OutPost Sentinel's line of fully integrated
intelligent power management products. Power Sentinel offers
a family of horizontal or shelf-top power strips and a family
of vertical or zero U power strips. In addition, Power Sentinel
software is included in the ENS product families and provides
push button power management for all brands of power strips.
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How does the ENS
integrate remote power management?
OutPost Sentinel fully integrates power by providing a line
of intelligent power strips and through providing built-in management
of ALL intelligent serial power management products and enabling
you to control and manage power to any connected device at the
push of a button.
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How do I Administer
ENS products?
The ENS products can be managed through a command line interface
including a tab completion utility or through a secure graphical
web browser interface. Managing your devices is fast and easy.
The ENS products are independent web servers that you are able
to interact with for setup, configuration and administration.
In addition, for the ENS product families an Enterprise level
universal client software is available. This OPS Command Center
software enables you to rollup and display all your ENS products
and thousands of attached devices together.
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How do I remotely
manage all the non-server equipment on my network?
The ENS Port Commander and Life Signs Sentinel software enable
you monitor and manage any intelligent device regardless of
type, brand or location. You can monitor and manage ALL your
devices remotely and securely in network or through the devices
console or auxiliary port.
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I have very mixed
or hetergenious networks ( AIX, HP/UX, Cisco routers, Extreme switches,
Hitachi PBXs) - How many ENS SRENA servers will I need?
You should need only one ENS product to manage ALL (types and
brands) of your devices. However, if you wish to direct connect,
or manage out of band, more than 32 devices you will need additional
units to correspond to the number of devices and locations you
have.
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How can the ENS
SRENA products improve my NT network?
The ENS products will manage ALL your servers across platforms
(UNIX, Linux, Windows XP/NT/2000/98, Open VMS, AIX, HP/UX and
more. They will monitor and manage your routers and servers
and everything in between. They provide access to securely reboot
and reconfigure your equipment and they provide you power management
to remotely cycle power to specified devices. (You Windows user
know how important being able to cycle power and reboot a system
can be.) Finally, you may wish to investigate OPS Command Center
software to take your Network and NT management capabilities
further.
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How do I know if
my network is SRENA compliant?
To be SRENA compliant a console access server must provide
both in network and out of network management and monitoring.
It must utilize SNMP traps and agents and also provide custom
event triggers. In addition, it needs to provide secure access
and multiple levels of security. Telnet and Radius are not enough.
It must provide (SSHv3 or greater) 128 bit encryption, IP Packet
filtering and centralized database authentication. Finally you
must be able to easily access and manage the console access
server and the managed equipment remotely with integrated power
management, and large nonconnect port buffers, keyword search
and additional trouble shooting and management tools.
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How do I communicate
with the ENS product?
You may communicate to your ENS product through Ethernet, Telnet,
TFTP, SSH,SSL, HTML, RSH, RADIUS, VPN, Email , Sys Log, SNMP
and DHCP. The IO connections include: keyboard, video, mouse,
serial consol port and OBM port (modem), independent of the
8, 16 or 32 ports used for monitoring, USB and one or two RJ45
10/100 Ethernet ports.
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How do I Authenticate
Users?
The ENS products independently allow for authentication for
up to 250 simultaneous users. The ENS also supports RADIUS and
ODBC authentication.
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How do I Backup
my configuration?
Use TFTP, email, Xmodem or copy/paste to save your configuration.
Configuration is readable off the unit.
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How do I learn
more about SRENA?
email sales@outpostsentinel.com
or call 678-867-9957.
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How do I learn
more about Out of Band Solutions?
email sales@outpostsentinel.com
or call 678-867-9957.
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Are there any other
SRENA compliant access servers?
No, OutPost Sentinel is the leader in SRENA technology and
the ENS-8, ENS-16, and ENS-32 provide the most comprehensive
suite of secure network monitoring and management tools and
are the ONLY fully compliant SRENA products available.
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How do I capture
error console messages?
Life Sign Sentinel (LSS) enables you to scan console messages
and look for keywords (for example:an "OK" prompt
on a Solaris box). If an event takes place the trigger will
immediately page and email you a message and give you access
back to the ENS issuing the page and to the device which has
triggered the event. LSS will also monitor TCP ports and notify
you of problems. For example, if you TCP port 80 locked up,
LSS will immediately notify you.
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How do I determine
my cable pinout requirements?
Contact your OutPost Sentinel at 678-867-9957 or by email sales@outpostsentinel.com
and provide the model numbers of the devices being connected
and OutPost should supply you with the cabling information or
they may even sell you the necessary converters and cables.
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Where can I find
out more about RS232 Console communications?
Contact your OutPost Sentinel at 678-867-9957 or by email sales@outpostsentinel.com.
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Where can I find
your latest release?
Check our Download section or
contact you sale rep.
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Where can I find
your prices?
Call your Sales Representative for more information, email
sales@outpostsentinel.com
or call 678-867-9957.
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Where can I get
Support and Maintenance?
Call your Sales Representative for more information, email
support@outpostsentinel.com
or call 678-867-9957.
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Can I
use an ENS-8 if I do not have an IT technician on site?
Absolutely, the ENS SRENA products act as a resident network
specialist watching over your remote network locations. The
ENS products will monitor your devices for you and contact you,
your MIS professional or your system integrator and service
provider wherever they may be.
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How do I become
an OutPost Sentinel System Integrator?
Call your Sales Representative for more information, email
sales@outpostsentinel.com
or call 678-867-9957.
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How are the ENS
products used in a Colo facility?
Colocation facilities and data hosting and storage facilites
provide redundant power - Why not redundant Access? The ENS
products provide the data center with the ability to monitor
and manage their customers equipment and it also gives the end-user
the ability to monitor and manage their network equipment being
hosted at the remote facilities.
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What kind of ROI
do the ENS SRENA products provide?
The ROI is contingent upon your business model. However, for
some large retailers the ROI for the OutPost Sentinel ENS products
can be less than one hour. Please contact your OutPost Sales
Representative to obtain the financial investment worksheets
to determine the financial impact OutPost Sentinel can have
on your business.
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Where can I get
an Evaluation unit?
Call your Sales Representative for more information.
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Where can I get
a demonstration?
Call your Sales Representative for more information.
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Where can I see
your product installed?
Call your Sales Representative for more information.
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Who can I call
about Reselling your product?
Call your Sales Representative for more information, email
sales@outpostsentinel.com
or call 678-867-9957.
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